ICT solutions · Mogadishu, Somalia
We design, build and support the ERP systems Somali organisations run on — and the infrastructure, security and people behind them.
About us
We specialise in a wide range of solutions, from IT infrastructure and software development through to data protection and cloud computing. With a focus on innovation, security and customer-centric service, we help organisations streamline operations and grow in a digital world.
Delivering reliable ICT services that drive growth and innovation.
Connecting the world through innovative ICT solutions.
Core values
Our core practice
Enterprise Resource Planning is what we do most, and what we do best. We consult, implement, customise, build from scratch, migrate your data, integrate the systems around it, train your staff and support it afterwards.
Before any software is chosen, we map how your organisation actually works — who approves what, where information gets stuck, which reports management genuinely needs. The result is a written requirements document you own.
Full deployment from installation and configuration through to go-live, delivered in stages so your operations keep running while the system is put in place.
Adapting an existing ERP to your workflows, approval chains, document layouts and terminology, so staff are not forced to change how they work to suit the software.
Where no off-the-shelf product fits, we build the system outright — designed around your operations, owned by you, with no per-seat licence growing every year.
Extending a working system with new modules: additional finance functions, a procurement workflow, an asset register, or anything your operations have outgrown.
Moving records out of spreadsheets, legacy databases and paper files into the new system, cleaned and reconciled, with balances checked against your existing books before go-live.
Connecting your ERP to the systems around it — banking and mobile money, payroll, point of sale, e-commerce, or government reporting — so data moves without being retyped.
Turning the data already in your ERP into management reports and dashboards that answer real questions, rather than exports nobody has time to interpret.
Moving to a newer version or a different platform without losing history or customisations, tested on a copy before anything touches your live system.
Hosted in the cloud or on servers at your own premises, sized for your user count and connectivity, with backups and recovery built in from the start.
Approvals, stock checks, field data capture and reporting from a phone, so work does not stop when staff are away from a desk.
Role-based training for the people who will use the system daily, plus written procedures. A system nobody was taught to use is the most common reason ERP projects fail.
Ongoing support after go-live: fixes, adjustments as your processes change, performance tuning and version updates, under a clear service agreement.
An independent review of a system you already run — security, permissions, data integrity, performance and unused functionality you are paying for but not using.
Modules we deliver
General ledger, accounts payable and receivable, budgets, multi-currency and financial reporting.
Stock levels across multiple locations, transfers, batch and serial tracking, reorder points.
Purchase requests and approvals, supplier records, orders, goods receipt and invoice matching.
Quotations, orders, invoicing, customer records and a pipeline your sales team will actually update.
Staff records, contracts, leave, attendance, payroll runs and statutory deductions.
Budgets against actuals, timesheets, milestones and profitability per project.
Bills of material, work orders, production planning and consumption tracking.
Asset register, depreciation, maintenance schedules and disposal records.
Permissions by role, approval limits and a full audit trail of who changed what.
How a project runs
Each stage depends on the one before it. Skipping discovery to save time is the single most reliable way to make an ERP project cost more.
We sit with your team and document how the organisation runs today, including the workarounds nobody mentions in meetings.
An agreed specification: which modules, which customisations, what it costs and how long it takes. Signed off before development starts.
Configuration, customisation and any development work, shown to you in working form at regular intervals rather than at the end.
Your existing records are cleaned, imported and reconciled. Opening balances are checked against your books until they match.
Your staff test the system with real scenarios and are trained on their own roles, on a copy that cannot affect live data.
The switch, scheduled for a quiet period in your calendar, with our team present for the first days of live operation.
Ongoing support under a service agreement, plus adjustments as your processes change. No ERP is finished at go-live.
Wider ICT services
Beyond ERP, we cover the infrastructure, software, security and support your organisation runs on — one team, one point of accountability.
Designing and deploying scalable, secure IT environments that give your business seamless connectivity, performance and reliability.
Custom software built around how your organisation actually works, from web applications through to enterprise-level systems.
Cloud migration, integration and management that brings flexibility, scale and cost control to your IT infrastructure.
End-to-end security against cyber threats, covering risk assessment, data encryption and real-time monitoring.
Smarter decisions through advanced data handling, helping your teams store, manage and analyse information effectively.
ERP, CRM and HR systems that streamline business processes and lift day-to-day efficiency and productivity.
Expert guidance on digital transformation: ICT strategy, project management and practical technology roadmaps.
24/7 support and proactive system monitoring that keeps your infrastructure performing, with downtime kept to a minimum.
Protection for your critical systems and data, so operations can recover quickly after any disruption.
iOS and Android applications that improve customer engagement and streamline internal operations.
Connected systems and IoT platforms for smart environments, letting you collect and act on real-time device data.
SEO, social media management and online advertising that grow your presence and bring in new customers.
Integrated online stores with secure payment gateways, inventory management and interfaces customers find easy to use.
Hands-on ICT training and certification that equips your workforce with current technology and industry practice.
Why choose us
Here are the reasons you can depend on Real ICT Solutions to keep you and your business up and running.
Emergency response time is one hour or less, guaranteed. A live person answers your call, or you can raise a ticket yourself online. We can log in to your PC or server remotely and resolve many issues immediately, with no wait for a technician to travel to you.
A respected name in the community and the industry. Our proudest accomplishment is the number of long-term clients who put their trust in us year after year.
We hire seasoned technicians with five to ten years of experience, usually more, and fund continuing education so they stay current. We will not send out warm bodies to train on your dime.
We design, evaluate and justify technology from a thorough understanding of the business benefit to your company.
We handle every part of your IT: hardware and software management, vendor relationships for connectivity, website management, maintenance renewals and anything else technology-related. We focus on your IT so you can focus on your business.
Our philosophy is proactive, not reactive. With modern network monitoring we manage your network around the clock, identifying issues and addressing them before they become problems.
Extensive experience across complex projects means we handle every detail and coordinate all vendors, so your project lands on time and on budget.
You deserve answers in plain language. Our technicians explain clearly what is happening so you understand it.
We want you completely satisfied with our services, and will do whatever it takes to get there. No hassles, no problems.
Managed IT services
Are you spending too much on technology? Can you trust a break/fix technician to resolve IT issues for good? Sign up for managed IT services and those questions go away. For a flat monthly fee, proactive monitoring keeps your infrastructure at peak performance.
From desktops and servers to computer networks and cybersecurity systems, we install and configure every part of your technology properly. We look after it around the clock and resolve problems before they affect your operations.
Request a quoteNewsroom
September 21, 2024
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